Shipping policy

Shipping Policy

Thank you for shopping with El Rastro Antique's Warehouses. Please review the information below regarding how we process and ship orders.

Order Processing Time

Orders are typically processed within 1–3 business days after the order is placed.
Whenever possible, we aim to ship orders on the next business day.

Orders are not processed or shipped on weekends or public holidays.

Shipping Methods

All orders are shipped with a tracked shipping service. We typically ship using trusted carriers such as FedEx or the Spanish national postal service (Correos).

Once your order has been shipped, you will receive a tracking number so you can monitor the progress of your delivery.

Estimated Delivery Time

Estimated delivery time for most international orders is 7–10 business days.

Please note that these delivery times are estimates only and are not guaranteed. Delays may occur due to factors outside our control, including carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Cost

Shipping is free for customers. The cost of shipping is already included in the product price.

Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges depending on the destination country.

These charges are not included in the product price and are the responsibility of the buyer. We recommend checking with your local customs office if you have questions about potential import charges.

Packaging

We take great care in packaging all items securely. Orders are carefully wrapped using protective packaging materials to ensure they arrive safely.

If a return is requested, items must be returned with the same protective materials and packaging as originally received, when possible.

Shipping Delays

While we always strive to ship orders promptly, we are not responsible for delays caused by shipping carriers, customs processing, or events outside our control once the package has been handed over to the carrier.

Contact

If you have any questions about shipping or your order, please contact us through our store contact page and include your order number.